What is Asterisk PBX

Asterisk VoIP PBX is the world's number one open-source office telephone system. At the time of writing, the Open Source PBX market is 18% of all PBX sales worldwide, outselling all major brands including Cisco, Avaya, Nortel, NEC and Mitel.

Open Source PBX systems have therefore eclipsed the biggest traditional PBX suppliers, and Asterisk is by far the most popular, boasting 75% market share of the Open Source PBX market.

Asterisk PBX offers flexibility unheard of in the world of proprietary telephone systems. Asterisk facilitates creation of advanced communication solutions, for a fraction of the cost of traditional systems.

Asterisk is licensed as open source under the GNU General Public License
(GPL) and at the time of writing is the most popular open source software available today.

Asterisk: A Telephone System for your Office

Asterisk has many uses, but primarily as the core of an IP PBX, switching calls, managing routes, enabling features, and connecting callers with the outside world via IP, analogue or digital
(ISDN2/ISDN30/E1) trunks.

Asterisk runs on a wide variety of operating systems but was designed on Linux. It provides all of the features you would expect from a PBX including many advanced features that are often associated with high end, expensive, proprietary telephone systems. Asterisk's architecture is very flexible and supports voice over IP in many protocols.

Need an IVR? Asterisk has it covered. Need a conference bridge? Asterisk has that covered too. What about an automated attendant? No problem. How about a replacement for your aging voicemail system? That too. Unified messaging? Yep. Telephony interface for click2call via your web site?

Consider it done. Asterisk does it all.

Asterisk: A Telephone System for your Call Centre

Asterisk PBX is used by call centres worldwide. Asterisk has also breathed new life to existing call center systems by adding support for home based agent capabilities, predictive dialling, and much more.

Asterisk has become the basis for thousands of communications solutions the world over. If you need to communicate, Asterisk is your answer.

Through using bolt on products such as QueueMetrics and Vicidial, it is possible to add a myriad of call centre specific functionality to your Asterisk PBX system. Click the link for more details on using Asterisk in your call centre.

A Telephone System for your Hotels or Guesthouse

The power and flexibility of Asterisk means it lends itself perfectly to Hotels and Guesthouses. The ability to easily bar certain calls, provide lots of low cost lines in and outbound, offer extensions based on room numbers for room to room dialling, billing and tariff setting options to offer revenue generation for the owners.

I hope you found this overview helpful. If you have any questions, or if you need a business telephone system, call centre or hotel telephone system - please do not hesitate to contact us for further information.